SERGIO CALVO
UX Consultant & Service Designer
“I bring clarity to complex systems by aligning people, strategy, and service design.”
I work at the intersection of strategy, service design, and stakeholder alignment.
My focus is early-stage discovery, problem framing, and turning complexity into structured, human-centered solutions.
With over 10 years in consulting environments, I help teams move from ambiguity to clarity.
Strategic Framing
Discovery, scope definition, prioritization, MVP strategy.
Service Design & Systems Design
Journeys, blueprints, ecosystem mapping, cross-team alignment.
Leadership & Facilitation
Stakeholder workshops, team mentoring, culture building.
Selected Work
DCU Loyalty Program
Entertainment
Interaction Design Specialist
Chase Center Redesign
Venue & Services
UX Design Lead
Wisely Product Launch
FinTech
Interaction Design Specialist
Beyond design execution, I care deeply about clarity, communication, and healthy team dynamics. My background in education strengthens my ability to facilitate alignment in complex environments.
Contact Me
Location:
San José, Costa Rica
Available for remote work
Email:
workwith@sergiocalvocr.com